I was involved in an accident. What should I do?

If you were in an accident, stop the vehicle and move to a safe area away from traffic.

Please call 999 for emergency assistance, or call 995 for medical attention.

If there are no injured parties

  • Gather all details of all parties involved in the accident including time and date of the accident, contact numbers, vehicle numbers and pictures of the accident
  • Call your Insurer’s Hotline for a tow truck or further advise on the accident
  • Report the accident to your insurance company (Recommended within 2 hours)
  • Report the accident to GO25 via in-app feedback or email: support@go25.sg

If there are injured parties

  • Call the police (999) immediately
  • Gather all details of all parties involved in the accident including time and date of the accident, contact numbers, vehicle numbers and pictures of the accident
  • Seek medical attention if you feel unwell
  • Call your Insurer’s Hotline for a tow truck or further advise on the accident
  • Report the accident to your insurance company (Recommended within 2 hours)
  • Report the accident to GO25 via in-app feedback or email: support@go25.sg